SERVICES

High speed nbn with
peronalised customer service

SERVICES

NBN Service and support Plans

With Purpose NBN we’re all about great service – whether it’s our NBN speed or our customer support. Whether you're a family who loves entertainment and games or work from home and required reliability and up time, we have a plan that will suit your needs.

UNLIMITED DATA PLANS FROM JUST $79 A MONTH

NO LOCK-IN CONTRACT

We don’t offer contracts because we believe our service is so good you won’t want to go anywhere else.

NO EXCESS DATA CHARGES

No-one likes nasty surprises, so we don’t charge excess data fees on any of our plans.

MELBOURNE BASED SUPPORT

When you need support, our 100% Melbourne-based staff are here to help.

FAST EASY SETUP

Have a hassle-free setup with step-by-step instructions for your new connection.

AWARD WINNING NETWORK

Aussie Broadband has been recognised by our industry as Australia’s best fixed line broadband provider at the 2018 & 2019 Edison Awards.

AUSTRALIAN OWNED

Proudly Australian owned and part of a bigger purpose.

SINGLES & COUPLES

Great for singles and couples with light usage requirements

$74 / month

Unlimited Data

NBN 25/5 MBPS

Typical Evening Speed:

22 MBPS

Melbourne Based Support

FAMILY Entertainment

Great for households with multiple users.

$99 / month

Unlimited Data

NBN 50/20 MBPS

Typical Evening Speed:

43 MBPS

Melbourne Based Support

BUSINESS & PLEASURE

Great for family and home businesses with multiple users.

$129 / month

Unlimited Data

NBN 100/40 MBPS

Typical Evening Speed:

86 MBPS

Melbourne Based Support

Serious business

Great for large residential and SME requirements.

$249 / month

Unlimited Data

NBN 250/100 MBPS

Typical Evening Speed:

200 MBPS

Melbourne Based Support

FREQUENTLY ASKED QUESTIONS

Are There Connection Fees or Charges?


We do not have any standard connection fees for our NBN services. If you are in a new housing development or opt to have a new line connected you may be liable for an additional charge as dictated by the NBN. This will be displayed before confirming your order.




What Hardware Do I Need For The NBN?


Depending on the location, Purpose NBN uses a mix of technologies to connect to the NBN broadband access network. Some devices will need to be registered with NBN directly such as medical alarms, monitored fire alarms, and lift emergency phones. Other devices to consider are security systems, fax and teletypewriter devices, EFTPOS terminals, health claim terminals, and existing landline phone services. To register your devices visit the NBN website.




How Does the NBN Installation Work?


If there has been a previous NBN connection at your premises, the standard time frame is 1-5 business days and there will be no additional work required by a technician. If your address has not been connected to NBN before the standard time frame can be anywhere up to 20 business days and is dependent on your nbn™ access technology type and technician availability. Your NBN access technology will determine the exact method of installation for your technician. For connections to premises that are already connected to the NBN via FTTN/B or HFC technology there may be a small period of downtime when switching providers. For connections to premises that are already connected to the NBN via FTTP or Fixed Wireless technology, another port on the already installed network termination device will be activated in addition to any other active ports, so there should be no downtime.
For connections to premises that have not yet connected to the NBN via FTTN/B or HFC technology there may be a small period of downtime when connecting.
For connections to premises that have not yet connected to the NBN via FTTP or Fixed Wireless technology, new infrastructure will be installed which will not interrupt your current service.




Why We’ve Chosen to Offer Unlimited NBN Plans


In April 2018, we made the decision to offer unlimited plans due to new CVC bandwidth prices given by NBN Co. to internet service providers (ISPs). Before these new bandwidth amounts were offered, ISPs offering unlimited plans were a large cause of the congestion issues many Australians faced, and we refused to provide our customers with a negative experience by being part of the problem. Now, we are able to offer unlimited NBN plans that will not increase congestion on our networks, ensuring our customers receive the quality internet speeds and service that we are known for.





ASK A QUESTION

STILL HAVE A QUESTION?

Do you still have a question that you don't have an answer to? We are happy to help! Send in your question and we will be in touch with your answer very soon.

1300 546 933

SALES & INFORMATION
info@purpose-group.com.au

TECH SUPPORT

support@purpose-group.com.au

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